01 Practicalities
vertexloomb.com runs weekend departures only in the seven western regions of Ukraine: Ivano-Frankivsk, Zakarpattia, Lviv, Chernivtsi, Khmelnytskyi, Ternopil, and Volyn. We do not sell trips outside these oblasts.
The full itinerary, with stops, guesthouses, meals, and walking distances, is published on the routes list before you book. Nothing is added afterwards.
A named guide confirms every booking, not an automated queue. You send your dates, the guide checks road and weather conditions, replies within one working day, and the 30% deposit is collected only after that reply. Check your government's travel advisory before booking.
02. Practicalities
Every departure is priced the same way: transport from the meeting point, two nights in a family guesthouse, meals and a licensed local guide. Extras are listed openly so you can budget before you reserve a place.
03 / Guest cancellations
Every tier below is written into your booking confirmation before you pay. Groups are capped at twelve guests, so a late cancellation takes a place from another traveller, which is why the tiers step down as departure approaches.
22 days or more before departure
100% refund of everything paid, deposit included.
8 to 21 days before departure
75% refund. The 25% deposit covers guesthouse rooms and transport holds we cannot release.
3 to 7 days before departure
50% refund of the tour price.
48 hours or less, or no show
No refund, but you may pass your place to another traveller at no charge up to 24 hours before departure.
When we cancel the departure
100% refund within five working days if safety conditions or a change to your government's travel advisory make the route unwise. You keep first refusal on the next open date.
04 / Advisory and insurance
We read the same advisories you do, every morning at 07:00 Kyiv time, and reassess each departure against conditions in the named region. If a route no longer passes the check, that departure does not run.
Guests confirm travel insurance covering medical treatment, mountain evacuation and trip interruption before departure. We do not sell policies and take no commission from insurers.